What To Do If An Automatic Door Doesn't Open?

Published on
July 19, 2021 3:03:53 PM PDT July 19, 2021 3:03:53 PM PDTth, July 19, 2021 3:03:53 PM PDT

If you own automatic sliding doors, there may be a chance that one day the door won’t open. 


When that day comes and you need to troubleshoot, here are a few places to start, to get your door systems back up and running like normal.


Replace The Battery

Just like any other electronic device, your automatic sliding door may need to replace the battery. This is likely the case if the system closes slower or does not open as easily. Many websites sell replacement batteries, to easily swap out a battery at home. No need to send it off anywhere.


Take Apart and Look At The Interior

If you are able, try taking apart the easier aspects of the automated sliding door system, and see if something looks off. The device may be off the rack, a battery out of place, or a motor not working right, which you may need to correct. The website you bought the product from may also have manuals to help you identify problems.


Clean/Check the Sensor 

Sometimes, the motion sensor may have something blocking it. This could be as simple as dust dirt, or rain on it. It could even be a glare of sunlight. The first thing to do is to take the sensor off the wall or Autoslide unit. If you would rather not detach it, you can get a ladder and clean it while installed. Wipe it with a rag and inspect it to make sure nothing looks blocked. If the issue is too much sunlight, you may want to reconsider where it is placed. You can also get Microwave Sensors for your sliding door. It will work in all weather conditions, ensuring your door will always open for you. 


Contact The Manufacturer or Seller

If none of these options work, you may want to contact the company you bought the product from. If you go on their website, they will likely have a variety of ways to contact them. Make sure to explain what is going wrong, so that the door manufacturers can help you to the best of their ability. 


You do not want to go all the way through finding, installing, and purchasing an automatic door closer just for it to not work down the road. Use these options to fix the device either on your own or with the help of the company that sold you the device.